The TPB oversees the registration and regulation of tax practitioners under the Tax Agent Services Act 2009. Their public register lists all currently registered tax agents and BAS agents, including those with suspended registrations.
You can access the register at www.tpb.gov.au/public-register by searching practitioner names or registration numbers. Additional guidance on searching the register is available at www.tpb.gov.au/help-using-tpb-register.
If you have any concerns about our services, we encourage you to contact us directly in the first instance. Please reach out to Dong Chen at hello@augeaccountants.com.au and we will work with you to resolve these matters as quickly as possible.
The TPB also provides its own complaint mechanism. You can lodge a complaint online at myprofile.tpb.gov.au/complaints/. Additional information about the complaints process is available at www.tpb.gov.au/complaints.
The Code of Professional Conduct establishes the standards that tax practitioners must uphold. Our obligations include:
As a client, your responsibilities include providing truthful and complete information, maintaining required records, reporting any changes that affect the services provided, cooperating with our reasonable requests, and meeting agreed deadlines.
Further details are available at www.tpb.gov.au/obligations and in the TPB's client factsheet.
Tax practitioners are required to disclose certain prescribed events from the past five years (from 1 July 2022 onwards). These include:
AUGE Accountants confirms that none of these prescribed events have occurred.
Tax practitioners must inform clients of any conditions imposed by the TPB on their registration that may limit the scope of services they can provide.
There are no conditions currently imposed by the TPB on AUGE Accountants' registration.
Last updated: 04/07/2025